Last updated: October 14, 2026
This Privacy Policy explains how NearHome Services ("we", "us", "our") collects, uses and shares information when you visit this website, call any phone number listed on it, or submit a form. By using this site or calling us, you agree to this policy and to our Terms & Conditions.
1. Information we collect
- Information you give us: your name, phone number, email address, service address, the service you need and any details you include in a form or on a call.
- Call information: your phone number, the date, time and length of the call, the number you dialled and, where permitted by law, a recording of the call.
- Automatic information: IP address, browser and device type, pages viewed, referring pages and approximate location, collected through cookies and similar technologies, including advertising and analytics tools such as Google Ads.
2. How we use your information
- To respond to your request, schedule appointments and connect you with a suitable service provider.
- To contact you by phone, text message or email about your request and related home services, as described in the TCPA consent section of our Terms.
- To keep records of your consent, improve our service, train staff and measure advertising performance.
- To prevent fraud and comply with legal obligations.
3. Third-party data sharing
We may share the information you provide with the following third parties:
- Independent service providers: licensed contractors and home service companies in our network who may contact you and perform the work you request. These providers are independent businesses, not employees of NearHome Services, and their use of your information is governed by their own privacy policies.
- Marketing and lead partners: partners who help us match your request with providers and who may contact you about related home services, where you have given consent.
- Vendors who work for us: call tracking and recording, hosting, email, analytics and advertising platforms that process data on our behalf.
- Legal and safety: when required by law, court order or to protect our rights, our users or the public, or as part of a merger, sale or transfer of our business.
Depending on where you live, some of this sharing may be considered a "sale" or "sharing" of personal information under state privacy laws. You can opt out at any time by emailing hello@nearhomeservices.com with the subject "Do Not Sell or Share My Information", or by calling (555) 010-2000.
4. Calls, texts and opting out
If you consent, we and our partners may contact you using autodialed or prerecorded calls and text messages. Consent is not a condition of purchase. Message and data rates may apply. To stop text messages, reply STOP. To stop calls, tell the caller or contact us using the details below. We honour opt-out requests within a reasonable time and in line with applicable law.
5. Cookies and advertising
We use cookies and similar technologies to run the site, understand how it is used and measure ads, including conversion tracking from Google Ads. You can block or delete cookies in your browser settings, and you can manage Google ad personalisation at adssettings.google.com.
6. Your privacy rights
Depending on your state of residence (for example, California, Colorado, Connecticut, Virginia or Texas), you may have the right to know what personal information we hold about you, request a copy, request correction or deletion, and opt out of the sale or sharing of your information or targeted advertising. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity before responding.
7. Data retention and security
We keep personal information only as long as needed for the purposes above, including keeping consent records as required by law. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.
8. Children
This site is not intended for children under 16, and we do not knowingly collect their personal information.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
10. Contact us
NearHome Services
1200 Main Street, Suite 4, Your City, ST 00000
Email: hello@nearhomeservices.com
Phone: (555) 010-2000